Privacy policy
Privacy Policy
Last Updated: 11 April 2026
At STCUT (“we”, “us”, “our”), accessible from https://stcut.in, we value your privacy. This Privacy Policy explains how your information is handled when you visit or make a purchase from our website.
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1. Platform & Data Hosting
STCUT operates its website using Shopify Inc., an e-commerce platform.
* All customer data, including personal and payment-related information, is stored, processed, and managed by Shopify
* Shopify’s servers and infrastructure are primarily located in the United States
* STCUT does not independently store or host customer databases
By using our website, you acknowledge that your information is processed and stored according to Shopify’s Privacy Policy and security standards.
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2. Information We Access
While Shopify controls the storage of data, STCUT may access limited information provided by customers for business operations, including:
* Name
* Email address
* Phone number
* Order and subscription details
* Communication history (WhatsApp, email, or Instagram)
We access this information only to fulfill orders, provide support, and communicate regarding subscriptions.
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3. Payment Information
* STCUT does not store your card, bank, or UPI details
* All payments are securely processed through Shopify-approved payment gateways
* Payment data is handled directly by the payment processor and Shopify
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4. Data Ownership & Responsibility
* All customer data collected on this website is governed by Shopify’s systems
* STCUT is not responsible for data storage, server security, or database management
* Shopify is responsible for maintaining industry-standard security measures to protect user data
For more details, please refer to Shopify’s Privacy Policy.
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5. How We Use Your Information
We may use the information accessible to us to:
* Process and deliver digital subscriptions
* Provide customer support
* Communicate order updates
* Resolve disputes or service issues
* Prevent fraudulent activity
We do not sell, rent, or trade customer data to third parties.
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6. Third-Party Services
Your information may be shared with trusted third-party services only when required, such as:
* Shopify (platform provider)
* Payment gateways
* Communication platforms (WhatsApp, Email, Instagram)
These services operate under their own privacy policies.
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7. Customer Communication
We primarily communicate with customers via:
* WhatsApp
* Email
* Instagram
By placing an order, you consent to receive service-related communications through these channels.
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8. Data Security
STCUT follows reasonable practices to protect customer information within our control. However:
* Since data is stored and managed by Shopify, absolute security cannot be guaranteed
* STCUT shall not be held liable for breaches, unauthorized access, or system failures beyond our control
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9. Children’s Information
STCUT does not knowingly collect personal information from individuals under the age of 18 years. If you believe that a minor has provided personal data, please contact us immediately.
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10. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.
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11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: help.stcut@gmail.com
📞 Call / WhatsApp: +91 62680 20658
📸 Instagram: @stcut.in